CBC WORKSHOP ASSISTANT

A FEW QUICK QUESTIONS

WHAT CAN WE HELP YOU WITH?

Choose the option that best describes what you need.

Select all that apply.

ANYTHING ELSE ABOUT THE NOISE?

This part is optional, but any extra detail can help our workshop team.

TELL US ABOUT THE VEHICLE

A few details help us identify your vehicle correctly and give you better advice.

You can find this on your licence disc. VIN helps us identify the correct vehicle and parts.

0 / 17

Please enter a valid 17-character VIN before continuing.

If you're unsure, leave this blank and send us a clear photo of your licence disc on WhatsApp.

PHOTOS CAN REALLY HELP

Once WhatsApp opens, send us any useful photos too. This could include your licence disc, dashboard warning lights, leaks, damaged parts, unusual wear or anything else that may help.

WE HAVE ENOUGH TO GET STARTED

This isn't an online diagnosis. The information you've given us helps the CBC team understand where to start.

NEXT STEP

Send your enquiry to CBC on WhatsApp and our team can take it from there.

HAVE PHOTOS?

Once WhatsApp opens, please send any relevant photos too, especially your licence disc, warning lights, leaks, damaged components or anything else that may help.

WORKSHOP SERVICES

SERVICING &
MAINTENANCE

KEEP YOUR VEHICLE RELIABLE, EFFICIENT
AND READY FOR THE ROAD.

Routine servicing, scheduled services, manufacturer-specific services and digital service reminders.

NEED A QUOTE? →

WHY CHOOSE A CBC SERVICE?

Servicing is about more than changing oil and filters. At CBC, we don't offer a one-size-fits-all service. A major service on a German Sedan needs a whole lot more than a Japanese hatch. We use the OEM service schedule to keep your car running like the factory intended.

Check out what a CBC Service looks like
PREVENTATIVE MAINTENANCE MATTERS
THOROUGH
SERVICING
PREVENTATIVE
CARE
HONEST
ADVICE
SERVICING & MAINTENANCE

WHAT CAN WE HELP WITH?

From routine oil changes to major timing chain service. We help keep your vehicle reliable, efficient, and road-ready.

Routine vehicle servicing and maintenance 01

ROUTINE SERVICING

Annual Services, Oil and filter changes, fluid checks, and scheduled maintenance to help keep your vehicle running reliably.

Major vehicle servicing 02

MAJOR SERVICES

Comprehensive servicing including spark plugs, fuel filters, manual & automatic gearbox services. Timing belt or chain service. Diff and transfer case fluid Services.

Professional vehicle inspection in workshop 03

VEHICLE INSPECTIONS

Pre-trip inspections, Purchase inspections, Roadworthy checks, and general vehicle health checks

Preventative vehicle maintenance inspection 04

Manufacturer Specific

BMW CBS. Mercedes-Benz ASSYST. VW erWIN Digital Service and Ford Wet-Belts are just some of the specialized services we offer.

Vehicle fluids and filters 05

FLUID flushes

Engine oil, brake fluid, coolant, and power steering fluid should be changed in accordance with the manufacturer's recommendations

4x4 and high mileage vehicle maintenance 06

4x4 MAINTENANCE

Maintenance tailored to 4x4 and AWD vehicles. Transfer case and differential fluid changes and breather cleaning. Swivel Hub services, Underbody cleaning

SERVICING & MAINTENANCE

RECOGNISE ANY OF THESE SIGNS?

Your vehicle doesn’t have to break down before it needs attention. Routine servicing and preventative maintenance can help identify developing problems early.

NOT SURE WHAT IT NEEDS? Tell our Workshop Assistant what you’ve noticed and we’ll help point you in the right direction.
OUR APPROACH

MORE THAN AN OIL CHANGE

A proper service is about understanding what your vehicle needs, not simply replacing the same few items every time.

At CBC, we combine hands-on inspection with vehicle-specific technical information to determine the correct service requirements for the vehicle in front of us.

We look at the vehicle as a whole, check the systems and components that matter, and identify developing wear or potential problems before they become bigger repairs.

THE SERVICE

WHAT WE LOOK AT

✓
SERVICE REQUIREMENTS

What does the manufacturer recommend at this age and mileage

✓
FLUIDS & FILTERS

Correct fluids, specifications, levels, capacities, and condition.

✓
LIGHTS & WIPERS

Condition and function check of all vehicle lights and windscreen wipers and washer system.

✓
BRAKES, STEERING & SUSPENSION

Inspect and report on the brake, steering, and suspension systems.

✓
TYRES, BELTS & HOSES

Checks for condition, wear, and developing problems.

✓
DIAGNOSTIC CHECKS

Electronic and diagnostic checks where required.

✓
GENERAL VEHICLE CONDITION

Looking beyond the service items at the vehicle as a whole.

✓
ROAD TEST & SERVICE RECORD

Pre & post service test drive, reset of digital service reminders and stamping of service books or Digital service recording.

CBC workshop technical data station used by technicians while servicing vehicles
CBC TECHNICAL
DATA STATION
VEHICLE-SPECIFIC TECHNICAL DATA

THE RIGHT INFORMATION
FOR THE RIGHT VEHICLE.

Our technicians have access to professional technical data and workshop information directly from the workshop floor.

We use professional technical information platforms, including HaynesPro, to help check vehicle-specific service schedules, specifications, fluid requirements, capacities and technical procedures while we work.

Modern vehicles can have very different maintenance requirements depending on the exact model, engine, drivetrain and specification. Having the right technical information helps us determine what the vehicle in front of us actually requires.

01 SERVICE SCHEDULES
02 FLUIDS & CAPACITIES
03 TECHNICAL PROCEDURES
04 VEHICLE SPECIFICATIONS
THE CBC APPROACH WE DON'T BELIEVE IN SERVICING EVERY VEHICLE FROM THE SAME GENERIC CHECKLIST.
WHY CBC?

WHY CHOOSE CBC FOR
SERVICING & MAINTENANCE?

Good maintenance is about more than completing a checklist. It takes the right information, careful inspection, quality products and technicians who understand what they are looking at.

01

THOROUGH INSPECTIONS

We look beyond the oil and filter and assess the vehicle as a whole, checking important systems and identifying developing wear.

02

QUALITY PARTS & FLUIDS

We use appropriate quality parts, filters and fluids selected according to the requirements of your vehicle.

03

SKILLED TECHNICIANS

Experienced technicians supported by modern workshop equipment, diagnostic tools and professional technical information.

04

HONEST ADVICE

We explain what needs attention, what can wait and what doesn't need replacing, so you can make an informed decision.

PREVENTATIVE MAINTENANCE

LOOK AFTER THE SMALL THINGS
BEFORE THEY BECOME BIG THINGS.

Preventative maintenance helps identify wear and developing problems early, reducing the risk of unexpected breakdowns and more expensive repairs.

01
IDENTIFY WEAR EARLY

Catch developing problems before they escalate.

02
REDUCE BREAKDOWN RISK

Keep on top of the things that can leave you stranded.

03
PROTECT YOUR VEHICLE

Regular maintenance helps keep your vehicle reliable for longer.

SERVICING & MAINTENANCE FAQS

QUESTIONS ABOUT
VEHICLE SERVICING?

Service requirements can vary depending on the vehicle, engine, mileage and how it is used. Here are answers to some of the questions we are commonly asked about servicing and preventative maintenance.

01 HOW OFTEN SHOULD I SERVICE MY CAR?

The correct service interval depends on the vehicle and its manufacturer requirements. Service schedules are commonly based on time, mileage or both. Your vehicle's service information, usage and maintenance history should be considered when determining when it is due.

02 WHAT'S THE DIFFERENCE BETWEEN A MINOR AND MAJOR SERVICE?

A routine or minor service will generally cover essential maintenance such as engine oil, the oil filter and relevant inspections. A major service usually includes additional maintenance items such as other filters, spark plugs or fluids where required.

The exact work should be based on the service requirements of your particular vehicle rather than simply applying the same package to every car.

03 WHAT HAPPENS IF MY CAR IS OVERDUE FOR A SERVICE?

Delaying maintenance can mean engine oil, filters, fluids and other service items remain in use beyond their intended interval. It can also allow wear or developing problems to go unnoticed for longer.

If you are already overdue, the sensible next step is to have the vehicle assessed and get its maintenance back on track.

04 HOW DO YOU KNOW WHAT OIL AND FLUIDS MY VEHICLE NEEDS?

Oil and fluid requirements can differ significantly between vehicles and engines. The correct specification matters, not simply the viscosity printed on the front of an oil container.

CBC uses vehicle-specific technical information and professional workshop data, including HaynesPro, to help identify the appropriate specifications and capacities for the vehicle being serviced.

05 WHAT DO YOU CHECK DURING A SERVICE?

The exact work depends on the vehicle and service due, but our approach goes beyond simply replacing oil and a filter.

We may inspect items including fluid levels and condition, brakes, steering, suspension, tyres, belts, hoses and other relevant components, with diagnostic checks performed where required.

06 SHOULD I HAVE MY VEHICLE CHECKED BEFORE A LONG TRIP?

It is a good idea, particularly before a long journey or if the vehicle has not been inspected recently. A pre-trip check can identify obvious wear, low fluid levels and other developing issues before you put substantial kilometres on the vehicle.

07 MY CAR DOES VERY LOW MILEAGE. DOES IT STILL NEED SERVICING?

Yes. Mileage is not the only factor in vehicle maintenance. Engine oil and fluids age, batteries can deteriorate, rubber components can degrade and vehicles that spend long periods standing can develop their own maintenance requirements.

This is why many service schedules include both a mileage and time interval.

08 DO I HAVE TO SERVICE MY VEHICLE AT THE DEALERSHIP?

Where you can have a vehicle serviced can depend on factors such as its age, warranty or service plan and the terms that apply to that vehicle.

If your vehicle is still covered by a manufacturer warranty, maintenance plan or service plan, check the applicable terms before choosing where work is carried out.

NEED SOME GUIDANCE?

NOT SURE WHAT SERVICE
YOUR VEHICLE NEEDS?

Tell us about your vehicle, its mileage and what you've noticed. We'll help you figure out the right next step.

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